Amazon my orders status how to#
Amazon my orders status code#

Once your order has shipped, you'll receive an email with your tracking information. Or, check your email:Īfter submitting your order, you'll receive a confirmation email with your order number.

Find your order in the list, and check under Status on the right. If you sign into your Wyze account first here, then click the ' Check Order Status' link, you'll be brought to your order history.

Amazon my orders status code#

Have you tried Amazon's live chat or call back option to track down a missing parcel? Feel free to comment below to share your experiences.Visit this link to check the status: Check Order StatusĮnter your Order ID, Billing ID, Email or Zip Code then click Continue. If you do query an item as soon as it's showing as missing, Amazon will often ask you to wait a couple of days to ensure it isn't simply delayed before it will help you through the automated chatbot system.Īmazon's future plans, from cashless stores to home robots If all this fails, you should raise the missing parcel with Amazon as above.

Amazon my orders status how to#

You should also check to see if there are any attempted delivery notices in your letterbox – these will have instructions on how to get the package redelivered or how to collect it. It also says it’s worth checking whether someone else in your home received it and checking any safe places or with your neighbours. If, however, your item is showing as 'delivered' but hasn't arrived, there are a few things you'll need to do first before using the above method to get a refund.Īmazon recommends contacting the courier with the tracking number and asking where the package is. What if my missing parcel is shown as delivered?Īmazon generally offer refunds or replacements without much hassle, so the process should be really straightforward. How to save money when shopping at Amazon

Make sure you select the missing item from your order history and say what you would like to be done to resolve the issue. For example, you might be happy with a replacement or simply want a refund if you no longer want the item.Ī loveMONEY staff member tried this method when their package went missing and says the process was quick as they were immediately offered a free replacement order.Īlternatively, you can request a call back by clicking ‘Need help over the phone? We can call you.’ You’ll need to select the order that the call is about.Īmazon says that an agent that handles the specific query will aim to contact the customer in less than a minute, although this is not guaranteed. There are four key options to choose from or you can type a message in the chatbox. Once you click this, you’ll be directed to the below page, where you click ‘start chatting now.’ What to do if your Amazon package never arrivedįirst, you open the Amazon site or app and ensure you're logged in before typing ‘contact Amazon customer services’ in the main search bar.Īt the top of the page, under ‘How to contact customer service?’ there should be a link you can use. We’ll run through what you need to do if your package goes missing regardless of whether you want a refund or replacement. While the Amazon app and site offer many options if you want to return an item you no longer want (read this guide on the easiest way to return packages to Amazon), there isn't any easy way to tell Amazon that an item was simply never delivered. We're all ordering more things than ever online, but it can be tricky to get in touch if an Amazon package never arrives.

If your Amazon package never arrived, here is the fastest and easiest way to get in touch with Amazon and resolve your issue.